Shipping policy

At Pearl and Company, we aim to provide you with a seamless shopping experience from the moment you place your order to when it arrives at your doorstep. Please review the following shipping guidelines:

Domestic Shipping:

  • Free Shipping on Orders $100 and Above: Enjoy complimentary standard shipping on all domestic orders totaling $100 or more (excluding taxes and discounts). This offer is automatically applied at checkout.

  • Turnaround Time for Small to Medium Orders: For small to medium-sized orders, expect your items to be processed and shipped within 1-2 business days after the order has been placed. Once shipped, you can anticipate delivery within 3-5 additional business days, depending on your location.

  • Bulk or Wholesale Orders: For bulk or wholesale orders, please allow 3-5 business days for processing before your items are shipped. Once shipped, delivery times will vary based on your location and chosen shipping method.

Shipping Methods:

  • Standard Shipping: Our standard shipping method utilizes reliable carriers to ensure the safe and timely delivery of your items. Delivery times may vary based on your location and are subject to carrier delays.

  • Expedited Shipping: Need your order sooner? Expedited shipping options are available at an additional cost. Please select the expedited shipping option during checkout for faster delivery.

International Shipping:

  • At this time, we only offer domestic shipping within the United States. We apologize for any inconvenience this may cause and appreciate your understanding.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. Use this tracking number to monitor the status of your delivery and estimate its arrival time.

Shipping Address:

  • Please ensure that the shipping address provided at checkout is accurate and up-to-date. We are not responsible for orders shipped to incorrect addresses due to customer error.

Shipping Delays:

  • While we make every effort to ensure timely delivery, please note that shipping delays may occur due to unforeseen circumstances such as inclement weather, natural disasters, or carrier disruptions. We appreciate your patience and understanding during such occurrences.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at questionkelsey@gmail.com. Thank you for choosing Pearl and Company for your shopping needs!